Tell us what is wrong
Send the postcode, what is leaking or blocked, how urgent it is and a useful description.
Tell us enough about the problem to understand it, arrange the visit, fix it and keep a useful record afterwards.
Send the postcode, what is leaking or blocked, how urgent it is and a useful description.
We make sure it is the sort of plumbing repair we handle and ask for anything else we need to know.
Once the job and postcode rate are confirmed, the first hour is paid before the appointment is booked. Any local-area premium is shown in that price.
The plumber records what was found, what was authorised and what work was carried out.
Parts, extra time and any agreed additional work are added to the same job record, less the first-hour payment already received.
If you need us again, the previous repair details are already there.